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Privacy Policy

How this website handles information, what happens to anything you send us by email, and the rights available to you under Indian data protection law.

Last updated:

This Privacy Policy explains how 369NETWORK LLP handles personal data in connection with the website https://369networkllp.com(the "website") and the enquiries and services that follow from it. It is written to describe what actually happens, in plain terms, rather than to reserve rights we do not use.

Please read it together with our Terms and Conditions and Disclaimer. If anything here is unclear, write to us at contact@369networkllp.com and we will explain it.

1. Who we are

This website is operated by 369NETWORK LLP, a limited liability partnership incorporated in India on 2 August 2022 and trading under the brand name 369Network LLP. In this policy, "we", "us" and "our" refer to that firm, and "you" refers to any person who visits the website or contacts us.

  • Legal name: 369NETWORK LLP
  • Constitution: Limited Liability Partnership
  • GSTIN: 24AADFZ2023M1Z6
  • Registered address: 911, Fortune Business Hub, Nr Satyamev Elysiym, Science City Road, Ahmedabad, Gujarat – 380060, India
  • Email: contact@369networkllp.com

Email is the only contact channel we publish. Where the Digital Personal Data Protection Act, 2023 applies, 369NETWORK LLPis the Data Fiduciary for the personal data described in this policy that it determines the purpose and means of processing for, and you are the Data Principal. Where we process personal data on a client's instructions, we act as a Data Processor for that client, as explained in section 9.

2. What this policy covers

This policy covers the website itself, the enquiries we receive by email or through the contact form, and the personal data that reaches us in the ordinary course of providing our services. It explains what we collect, why we collect it, how long we keep it, who else may see it, and what you can ask us to do about it.

This policy does not govern any separate application, product, or client-owned website that we may have built, published, or promoted. Those are operated under their own publisher's privacy policy, and each publisher remains responsible for the data collected through them. It also does not govern the third-party platforms named on this site, each of which processes data under its own privacy policy.

3. How this website behaves

The website is a static, informational business website. There is no account creation, no login, no member area, no checkout, no comment system, and no newsletter subscription. Browsing the site does not require you to identify yourself, and we do not ask you to.

The contact form on the contact page does not transmit anything to a server under our control. It assembles the details you type into a draft message in your own email application, which you then choose to send or discard. Nothing you type into that form reaches us, or anyone else, unless you send the resulting email yourself.

We do not set analytics, advertising, or profiling cookies of our own on this website, we do not run a third-party analytics or advertising tag on it, and we do not sell personal data or share it for anyone else's marketing. If any of that changes, this policy will be updated before the change takes effect, and any consent that the law requires will be obtained.

4. Information you provide to us

The only personal data we receive through this website is what you choose to send us. If you use the contact form or write to us directly, the message will typically contain:

  • your name;
  • your email address;
  • a company, brand, website, or application name, if you give one;
  • the service you are enquiring about; and
  • whatever you write in the message itself, including any details you decide to include about your business or project.

The contact form does not ask for a telephone number, because email is the only contact channel we publish. Optional fields are optional in practice as well as in name. Please send only what is needed to answer your enquiry, and avoid including sensitive personal details, financial credentials, account passwords, or third-party personal data in a first message.

If an enquiry becomes an engagement, we will also process the information ordinarily needed to work together and to keep proper records: billing details, GST registration details, correspondence, approvals, and the access credentials or invitations you grant us to your own platform accounts. Credentials are used only for the agreed work.

5. How the contact form works

The contact form prepares an email in your device's default email application using a standard mailto link. It does not post your details to this website, and this website stores nothing you type into it. The form checks the fields in your browser before preparing the message, purely so that the draft is complete; that check happens on your own device.

Because the message is then sent from your own mailbox, its handling in transit is governed by your email provider's terms and privacy policy as well as ours. Once the message arrives, it is held in our business mailbox and treated as described in the rest of this policy. If you would rather not use the form at all, simply email contact@369networkllp.com directly.

6. Information collected automatically when you visit

As with any website, the hosting and content-delivery infrastructure that serves these pages processes standard technical request data. That typically includes the IP address the request came from, the date and time, the page or file requested, the response status, the referring page, and the browser and device type reported by your browser.

This data exists so that pages can be delivered, faults can be diagnosed, and abuse such as automated scanning or denial-of-service traffic can be detected and blocked. It is retained by the hosting provider under its own retention schedule and is not used by us to build a profile of you, to target advertising, or to identify individual visitors.

7. Cookies and similar technologies

This website does not set cookies for analytics, advertising, retargeting, or profiling. Strictly necessary cookies or similar identifiers may be set by the hosting and security infrastructure where they are needed to serve the site securely, for example to balance load or to mitigate an attack; these are not used to track you across other websites.

Every current browser lets you see the cookies stored on your device, delete them, and block them for a specific site or for all sites. Doing so will not prevent you from reading this website. If we later introduce analytics or advertising technologies here, this policy will be revised to say exactly what is used and why, and consent will be requested where the law requires it.

8. Advertising and analytics

Advertising is part of what we do for clients, so it is worth being precise about where it applies and where it does not.

8.1 Advertising on this website

We do not currently display third-party advertisements on this website, and no advertising or measurement tag is served from these pages. This section is included because visitors and platform reviewers are entitled to know how advertising technology would work if it were introduced, and because it describes the work we carry out elsewhere on behalf of clients.

8.2 How third-party advertising generally works

On websites and applications that do carry advertising, third-party advertising vendors, including Google, commonly use cookies, mobile advertising identifiers, and similar technologies to select, deliver, cap, and measure the advertisements a person sees, and to attribute conversions. Where personalised advertising is enabled, a vendor may use a person's prior visits to a website or application, and in some cases to other websites and applications, to choose which advertisement to show. Google's use of advertising cookies enables Google and its partners to serve advertisements based on visits to a site and to other sites on the internet.

Advertising platforms are independent controllers of the data they collect through their own tags and software development kits. What they collect, and how long they keep it, is set out in their own policies rather than in ours.

8.3 Controlling advertising personalisation

You can limit or switch off personalised advertising without leaving the websites you use. The following controls are provided by the platforms and the advertising industry, and are independent of us:

Turning off personalisation does not remove advertising. It means the advertisements shown are chosen with less information about you.

8.4 Independence from advertising platforms

Google, Google Ads, Google AdSense, Google Play, and Android are trademarks of Google LLC. 369NETWORK LLP is an independent service provider and is not affiliated with, sponsored by, endorsed by, or a partner of Google LLC or any other platform named on this site.

9. Personal data we handle for client campaigns and applications

When we manage advertising, monetisation, publishing, or analytics for a client, the work is carried out inside accounts held in the client's own name on the relevant platform. The client remains responsible for its own privacy policy, its own consent and disclosure obligations, and its relationship with its users. We act on the client's documented instructions and only for the agreed purposes, which makes us a Data Processor in respect of that data.

In practice this means we normally see aggregated reporting rather than raw personal data, and we do not copy a client's user data into our own systems, combine it with another client's data, or use it for our own marketing. Where we are given access to a client account, that access is used only for the agreed work and is returned or revoked when the engagement ends.

Advertising, monetisation, and user acquisition outcomes depend on the product, audience, budget, creative material, competition, platform policies, and market conditions, all of which sit outside our control. No specific result is guaranteed, and no processing of personal data described here changes that.

10. Purposes and lawful bases

We process personal data only for purposes that are specific, stated, and necessary. The purposes and the bases we rely on are:

  • Responding to your enquiry — on the basis of the consent you give by voluntarily sending us your details for that stated purpose.
  • Discussing, quoting for, and delivering services — on the basis of taking steps at your request and performing the engagement agreed between us.
  • Issuing invoices and maintaining accounting and tax records — on the basis of our legal obligations under Indian tax, GST, and company law.
  • Keeping the website available and protecting it from misuse — on the basis of the legitimate uses recognised by law for operating and securing a service.
  • Meeting a legal requirement or responding to a lawful request — on the basis of compliance with applicable law.

We do not use the information you send us for advertising targeting, we do not add enquirers to a marketing list without being asked to, and we do not carry out automated decision-making or profiling that produces legal or similarly significant effects. Where consent is the basis, you may withdraw it at any time as described in section 15.

11. Disclosure and service providers

We do not sell personal data, rent it, or trade it. Personal data is disclosed only in the following situations:

  • Service providers. Our email, hosting, domain, and document infrastructure providers process data on our behalf so that those services can function. They are bound by their own terms and by confidentiality obligations, and they are not permitted to use the data for their own purposes.
  • Platforms used for an engagement. Where the agreed work involves an advertising, publishing, or analytics platform, data necessary for that work is processed on that platform under its own terms and privacy policy.
  • Professional advisers. Our accountants, auditors, and legal advisers may see records where that is necessary for accounting, tax, or advice.
  • Legal and regulatory disclosure. We may disclose information where required by law, by a court, or by a competent authority, or where it is necessary to establish, exercise, or defend a legal claim.
  • With your instruction. Anything else is disclosed only if you ask us to disclose it.

12. Storage location and international transfers

Our records are kept in India and in the systems of the service providers described above. Some of those providers, including common email and hosting services, operate infrastructure outside India, so personal data may be stored or processed abroad. The Digital Personal Data Protection Act, 2023 permits such transfers, other than to any country that the Central Government restricts by notification, and we will comply with any such restriction.

Where personal data is transferred outside India, we use established providers that offer contractual and technical safeguards, and we limit what is transferred to what the service actually requires.

13. How long information is kept

Enquiries that do not lead to an engagement are kept only for as long as the conversation is live and for a short period afterwards, and are then deleted from our mailbox. Records connected with an engagement are kept for the duration of the engagement and afterwards for as long as we are required to retain them under Indian tax, GST, and accounting law, or for as long as a claim could reasonably be brought.

Access credentials and platform invitations are removed as soon as the work they were granted for is complete. When a retention period ends, the data is deleted or securely destroyed. You may ask us to erase your personal data sooner, and we will do so unless we are required to keep it.

14. Security

We take reasonable security safeguards to prevent personal data breaches: accounts protected by strong, unique credentials and multi-factor authentication where the provider supports it, access limited to the people who need it for the work, encrypted connections for the website and for our email infrastructure, and prompt removal of access that is no longer required.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a personal data breach occurs that affects you, we will act on it and give notice to you and to the Data Protection Board of India in the manner and within the time that the law requires.

15. Your rights under Indian law

Subject to the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules made under it, and any other applicable law, you may exercise the following rights in respect of personal data we hold about you:

  • Access. Ask for a summary of the personal data we process about you and of our processing activities.
  • Correction and completion. Ask us to correct inaccurate or misleading data, and to complete or update data that is incomplete or out of date.
  • Erasure. Ask us to erase personal data that is no longer needed for the purpose it was collected for, unless retention is required by law.
  • Withdrawal of consent. Withdraw consent at any time, as easily as it was given. Withdrawal applies going forward and does not affect processing already carried out lawfully.
  • Nomination. Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.
  • Grievance redressal. Raise a grievance with us about how your personal data has been handled.

To exercise any of these rights, email contact@369networkllp.comand describe what you are asking for. We may need to verify your identity before acting, so that we do not disclose one person's data to another. We will respond within a reasonable period and within any period prescribed by law, and we will tell you if we cannot do what you have asked and why.

Grievances are handled by 369NETWORK LLPat the same email address; please mark the message "Privacy grievance" so that it is routed correctly. If you are not satisfied with our response, you may complain to the Data Protection Board of India as constituted under the Act. The Act also asks Data Principals to exercise these rights honestly and not to raise false or frivolous complaints.

16. Children's privacy

This website and our services are intended for businesses and professionals. They are not directed at children, and under the Digital Personal Data Protection Act, 2023 a child is an individual who has not completed eighteen years of age. We do not knowingly collect personal data from children, we do not carry out tracking or behavioural advertising directed at children, and we do not serve advertising targeted at children.

Where processing a child's personal data is unavoidable, it would be carried out only with the verifiable consent of a parent or lawful guardian, as the law requires. If you believe a child has sent us personal data, write to contact@369networkllp.com and we will delete it.

This website links to third-party websites, including platform policies and industry opt-out tools. Those links are provided for your convenience and are not an endorsement. Once you follow a link, you are on a website we do not operate, whose privacy practices and cookies are governed by its own policy. Please read the policy of any external site before you give it your information.

18. Governing law and jurisdiction

This Privacy Policy, and any dispute or claim arising out of or in connection with it, is governed by and construed in accordance with the laws of India. Subject to applicable law, the courts at Ahmedabad, Gujarat, India shall have exclusive jurisdiction.

19. Changes to this policy

We may revise this policy when our practices, the website, or the law change. The revised version takes effect when it is published here, and the "Last updated" date at the top of the page always shows when it was last revised. This version was last updated on .

If a change materially affects how your personal data is used, we will take reasonable steps to bring it to your attention, and where the law requires fresh consent we will ask for it rather than assume it.

20. How to contact us

For any question, request, or grievance about this policy or about personal data, write to 369NETWORK LLP at contact@369networkllp.com, or by post to 911, Fortune Business Hub, Nr Satyamev Elysiym, Science City Road, Ahmedabad, Gujarat – 380060, India. Email is the only contact channel we publish, and it reaches us directly.